
Refund and Returns Policy – Quantumstreampc
Effective Date: February 25, 2025
Address: 212 5th St NE, Grand Meadow, Minnesota (MN)
Phone: (507) 754-5046
Email: info@quantumstreampc.com
1. Return & Refund Eligibility
At Quantumstreampc, we strive to ensure every customer is satisfied with their purchase. You may return or exchange items within 30 days of delivery under the following conditions:
- The watch must be in brand-new condition, unused, and returned in its original packaging with all documents and accessories.
- Custom-engraved or specially modified watches cannot be returned or refunded.
- Products purchased from unauthorized third-party sellers are not eligible for returns.
2. Refund Process
- After receiving your return, our team will inspect the product within 5 business days.
- Approved refunds will be processed within 7 business days via the original payment method.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
3. Exchanges & Store Credit
- If you prefer an exchange instead of a refund, you may select another watch of equal or lesser value.
- Store credit is available for one-time exchanges and must be used within 12 months.
4. Damaged or Defective Items
If you receive a defective or incorrect watch, please contact us within 7 days of delivery. We will cover the return shipping cost and either issue a replacement or a full refund.
5. Return Shipping Guidelines
- Contact info@quantumstreampc.com to obtain a Return Authorization Number (RA#).
- Carefully pack the watch to prevent damage during transit.
- Use a trackable shipping service to ensure safe delivery.
For further inquiries, please email info@quantumstreampc.com or call (507) 754-5046.