Payment Policy – Quantumstreampc

Effective Date: January 7, 2025

Thank you for shopping at Quantumstreampc! This Payment Policy outlines the types of payment methods we accept, security measures, and other important details related to payments for purchases made on our website, quantumstreampc.com. By making a purchase, you agree to the terms set forth in this policy.

1. Accepted Payment Methods

We accept various payment methods to provide flexibility and convenience for our customers. The available payment options include:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Online Payment Services:
    • PayPal
    • Apple Pay
    • Google Pay
  • Gift Cards: We may accept certain gift cards issued by major financial institutions. Please ensure the card is valid and loaded with sufficient funds for your purchase.

All payment methods must be in U.S. dollars for orders within the United States and the applicable currency for international orders.

2. Payment Authorization

When you place an order on quantumstreampc.com, we perform an authorization check with your payment provider to ensure that the payment method is valid and the necessary funds are available. Once authorized, your payment will be processed, and your order will be confirmed.

  • If there are issues with payment authorization (e.g., insufficient funds or invalid payment details), we may reach out to you for further clarification. Your order will not be processed until we receive a valid payment.

3. Payment Security

Your payment information is processed through secure and trusted third-party payment gateways. We employ industry-standard encryption and security protocols to ensure your data is protected during transmission. However, we recommend that you also take steps to safeguard your payment information.

We do not store your full credit card information on our servers. All sensitive payment data is handled directly by our trusted payment processors.

4. Payment Processing Time

After you complete your payment at checkout, your order will be processed within 1-3 business days. Please note that payment processing times may vary depending on the method used:

  • Credit/Debit Cards: Payments are processed immediately, but may take a few minutes to reflect in your account.
  • PayPal and Other Digital Wallets: Payments are processed instantly, and your order will be confirmed immediately.
  • Gift Cards: Payments using gift cards may take longer to process if additional verification is required.

5. Billing Information

When making a purchase on quantumstreampc.com, you must provide accurate and up-to-date billing information, including your full name, address, phone number, and email address. This information is used to validate your payment and ensure successful processing of your order.

  • Incorrect Billing Information: If we are unable to verify the billing information you provided, your order may be delayed or canceled. Please make sure to double-check your details before submitting the order.

6. Currency and Taxes

  • Currency: All prices on quantumstreampc.com are listed in U.S. dollars (USD) for domestic orders. For international orders, the prices may be converted to the local currency based on your payment method’s exchange rate.

  • Taxes: Sales tax is applied to orders within the United States, based on your delivery location. The applicable tax will be calculated and displayed at checkout.

  • International Orders: For international customers, import duties, taxes, and customs fees may apply, depending on the destination country. These fees are the responsibility of the customer and are not included in the price of the products or shipping costs at checkout.

7. Order Cancellations

Once your payment has been processed, your order is confirmed, and it enters the fulfillment stage. If you wish to cancel or modify your order, please contact us immediately. While we strive to accommodate requests, we cannot guarantee cancellations or modifications once the order has been processed or shipped.

For cancellations, please contact our customer service team at info@quantumstreampc.com or call (507) 754-5046. If your order has already been shipped, it will be subject to our Refund and Return Policy.

8. Refunds and Chargebacks

In the event of a refund request, we will process the refund using the same payment method used for the original transaction. Please note that depending on your payment provider, it may take several business days for the refund to appear in your account.

  • Chargebacks: If you initiate a chargeback through your bank or payment provider, it may result in delays in the processing of your refund, and additional administrative fees may apply. We encourage you to contact us directly if you have any concerns about your order to resolve the issue promptly.

For more information, please refer to our Refund and Return Policy here.

9. Payment Disputes

If you have any issues or disputes regarding payment, including discrepancies in charges, please contact our customer support team within 30 days of the transaction. We will investigate the matter and work with you to resolve it in a timely manner.

10. Contact Us

If you have any questions or concerns about our payment policy, please don’t hesitate to get in touch. We are here to assist you!